Who do I call for a ceiling leak?

Ask a plumber who checks for leaks.

Even if the drip stopped, tell them when it happened and what you noticed. Ask whether they can check for a plumbing leak before you book a visit.

What to say “Water came through my ceiling and I can’t tell where it started. Can you check for a plumbing leak? If that’s outside your work, who would you suggest?”

Call a plumber.

Tell them which pipe, sink, toilet or other fixture is leaking and whether water is still coming through.

What to say “A plumbing leak is sending water through my ceiling. Can you stop the leak and repair it?”

Call a roofer who repairs leaks.

Describe the leak from what you already know. Leave the roof inspection to the roofer.

What to say “I have a roof leak and water has reached the ceiling. Can you inspect the roof and repair the leak?”

Call a water damage restoration company.

Ask for a moisture check so you can decide what needs drying before anyone patches or paints the ceiling.

What to say “The leak was repaired, but the ceiling is still wet. Can you check how far the water spread and explain what needs drying?”

Call your building’s maintenance line or landlord.

Tell them which room is affected and whether it is still dripping. They can arrange access to a unit above yours or a shared part of the building.

What to say “Water came through the ceiling in my unit. Can you send maintenance and check whether the leak comes from upstairs or a shared line?”